Whether you need a regular tune-up or you’ve recently gotten into a fender-bender, choosing the right auto body shop is important. How do you find someone trustworthy, knowledgeable, and reliable?

Research

First, find out a little more about your auto body shop. While your first instinct might be to go with the first answer in your search engine or get to the closest one to your location, you should do a little more research. It doesn’t take much, but checking for a few details can help you make sure the auto body shop you’re visiting can really take care of your car.

Marks of Trustworthiness

Experience: How long has the auto body shop been in business? What experience do the individual employees have? Don’t leave your car in the hands of anyone but a seasoned mechanic.

Reputation: What do people say about the auto body shop? Are reviewers generally satisfied with the services they receive? Do you notice any red flags or recurring problems? Does the business have any certifications of quality, like a Better Business Bureau rating?

Customer Service: Your auto body shop should treat your car with the same attention and care they would give any other vehicle, no matter the year, make, model, or condition. Do the mechanics listen when you describe what your car needs? Do they offer accurate descriptions of their services and the costs associated with them?

Our Standard

Here at Kevin’s Car Repair LLC, we’re always honest, and always fair. With over 16 years in the auto body shop business, an A+ Better Business Bureau rating, and quality customer service, we’re proud to repair cars in the Westerville and Columbus, Ohio areas. Give us a call today, and we’ll help you get your car back on the road.